Apigee Responsibility Matrix

Objective

To describe all areas required to support the API Management platform Apigee at UCSB, and the responsible people for each area. The platform consists of two main tools - the developer portal, and the gateway, both described below.

Developer Portal (https://developer.ucsb.edu/): used for API discovery, and requests. API users sign up for the developer portal, create an App, and request access to APIs for their app. An API key is given to them to be able to access the APIs. The API team has developed access request forms to manage the API publishing and API access requests and record the decisions. The API team has developed standards and guidelines for API use by employees, and by students.

Gateway (https://login.apigee.com/login): used for API publishing, execution, and statistics. Gateway accounts require Apigee license. Users publish APIs, grant API access to Apps, have access to Apigee reports in the gateway to troubleshoot errors and to view API usage statistics.

Apigee Responsibility Matrix

Area	Duties	Primary Responsible Person	Other Responsible People	Documentation Links
Developer Portal Account Approval	Verify a valid ucsb affiliation. Verify student or employee affiliation. Approve/deny account. Add to google groups.	Diana Antova / Steven Maglio	API team has access to approve/deny accounts	https://developer.ucsb.edu/docs/accounts/developer-portal
Governance - API Access Requests	Review API access requests Request access approval form submission. Review provided information on access request form is sufficient. Route requests through the workflow. Meet with the developer to understand the need and the best way to serve their need. Approve API access request form.	Diana Antova	Steven Maglio	https://developer.ucsb.edu/docs/applications/application-approval-request
Governance - API Publishing Requests	Review API publishing requests. Route request through the workflow. Review that API meets the development standards. Publish the API in the gateway. Create API documentation in developer portal to make it available for access requests.	Steven Maglio	Kevin Wu / Gary Scott	https://developer.ucsb.edu/api-publishing-request
Governance - Gateway admin	Review technical information on API access requests, including security information. Approve API access request in gateway.	Steven Maglio	Diana Antova / Kevin Wu / christian.montecino (Unlicensed)
Application Development Support	Provide guidance on LDAP account creation API usage guidelines			https://developer.ucsb.edu/docs/accounts/ldap-accounts
Student Development Support		Steven Maglio	Seth Northrop / Diana Antova	https://developer.ucsb.edu/docs/applications/student-developed-applications