Landing Page Issues List

Use this page to document user experience and responses for using the Landing page. Each issue should have a unique number. When the issue has been resolved, check it off. Put has much description as needed. It is best to have a description with Resolution - describing how it was fixed. Steps to reproduce is helpful too.

• Two users started https://dev.dataservices.ucsb.edu/ in chrome

  • Results: Users were redirected to the app.powerbi login page

  • Sam P. saw this message:

Open

RESOLUTION

• Confirmed ‘User Error’ - Upon landing correctly onto the site, both users immediately navigated to ‘Login’

  • Recommendations:

    • Reorder buttons to put ‘Getting Started’ far left with Login next to ‘Help'

Open

Steps to Reproduce

1. user clicked login button

2. entered sradhakrishna@my.ucsb.edu and password

3. Got duo prompt > followed prompts to connect to duo

4. Received a duo push or access code > accepted

5. then got this below

• User initially attempted to create a PBI account without navigating through ‘Getting Started’

  • Result: Error message received when logging into app.powerbi - correct username and pw used and error still persists

Open

Research

The user does not have a power BI free license.

1. Got duo prompt > followed prompts to connect to duo - this should not happen, @Farah Tahmasbi said that self service duo has been disabled. @Ann Crawford (Unlicensed) will follow up - Farah will get back to us.