...
Follow Ups have a certain schedule, so it is important to pay attention to the Follow Up Quarter, which is when the Follow Up is due.
...
Both the Action Tab and the Follow Up Report display the Quarter, which is that quarter that the Follow Up is due.
...
Coursework Performance and Departmental Standards Follow-ups
...
When a student goes on monitoring for the first time for exceeding a time-to-degree (TTD) or time-to-advance (TTA) deadline, they are placed on monitoring, and followed up on after 3 quarters. In these cases, you will see follow ups that are due in the future
After the 3 quarters have passed, and the student still hasn’t met their milestone, then the follow-up scheduled changes to every quarter. For example, if Student X exceeds their TTA as of Fall 2022, they are placed on monitoring for Fall 22, Winter 23, and Spring 23. Their Follow-up quarter is Fall 2023. If they haven’t advanced by Fall 2023, their follow-up needs to be completed. Their next follow-up will be due Winter 2024. At this point, a follow-up will be due each quarter until the student meets the milestone.
What if we want to follow-up sooner than the future follow up quarter?
There may be some circumstances when a department wants to submit a Follow up earlier than when the Follow up is due. For example, if a student is placed on monitoring for TTD for the first time in the fall, their follow up quarter will be set to the following fall quarter. If by the winter, the student isn’t keeping up with their progress plan and the department wants to escalate to probation for spring, then we would need to override the follow up quarter to change it to be for the spring, instead of the fall.
...