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A) Via a Support Request (Available 8am-5pm M-F)

Onsite Employees can still call x5000 or submit a support ticket for assistance with password reset; we're currently able to do this 8-5 Monday through Friday.  Offsite users will need to use option B below, and remember to change their computer password as well if using a Library-issued system; for more information consult the article Changing your Library AD Password while Offsite.

B) Self-Service Using the

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Library Password Reset Service (Available 24/7)

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Note beforehand: you will need to be able to access your email in order to obtain the reset PIN.  This could be a public computer at the Library, phone or other personal device.

1. Click on the following link: https://reset.library.ucsb.edu

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9. You can click the "Login" button in the picture above to make sure that your new password works.

10. If you are a Library employee with a work-issued laptop, note that you may need to take further action to get your off-site computer to recognize the new passwordNow that the above has given you access to the Library Wiki, consult this staff-facing article: Changing your Library AD Password while Offsite.