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Gateway (https://login.apigee.com/login): used for API publishing, execution, and statistics. Gateway accounts require Apigee license. Users publish APIs, grant API access to Apps, have access to Apigee reports in the gateway to troubleshoot errors and to view API usage statistics. 

Team email address: support@developer.ucsb.edu. All team members receive all communications to this email. 

Team members: listed on bottom of page

Apigee Responsibility Matrix

AreaDutiesPrimary Responsible PersonOther Responsible PeopleDocumentation Links

Developer Portal New Account Approval

  • Verify a valid ucsb affiliation.
  • Verify student or employee affiliation.
  • Approve/deny account.
  • Add to google groups.
  • Correspond/communicate with person requesting account to answer any questions.
Diana AntovaSteven MaglioAPI team has access to approve/deny accounts

https://developer.ucsb.edu/docs/approving-accounts

https://developer.ucsb.edu/docs/accounts/developer-portal

Governance - API Access Requests

  • Review incoming API access requests
  • Request user to fill out an access approval form submission.
  • Review provided information on access request form is sufficient.
  • Route requests through the proscribe workflow.
  • Meet with the developer to understand the need their needs and the best way to serve their needneeds.
  • Review technical information on API access requests, including security information.
  • Approve API access requests.
  • Approve API access request formin  Apigee gateway. 
Diana AntovaSteven Maglio

https://developer.ucsb.edu/docs/applications/application-approval-request

Governance -

https://developer.ucsb.edu/docs/gateway-admin/processing-api-access-request

API Publishing Requests
  • Review API publishing requests.
  • Route request through the workflow.
  • Review that API meets the development standards.
  • Publish the API in the gateway.
  • Create API documentation in developer portal to make it available for access requests.
Steven MaglioKevin WuGary Scott https://developer.ucsb.edu/api-publishing-requestGovernance - Gateway admin 
  • Review technical information on API access requests, including security information.
  • Approve API access request in gateway. 
Steven Maglio

Diana AntovaKevin Wuchristian.montecino (Unlicensed)

https://developer.ucsb.edu/docs/gateway-admin/processing-api-access-request
Application Development Support
  • Provide guidance on LDAP account creation
  • API use guidelines for developers
  • Security guidelines
Steven MaglioKevin WuGary Scott

https://developer.ucsb.edu/docs/accounts/ldap-accounts

https://developer.ucsb.edu/getting-started

https://developer.ucsb.edu/creating-your-first-app

https://developer.ucsb.edu/trying-out-apis

https://developer.ucsb.edu/docs/applications/testing-applications

https://developer.ucsb.edu/docs/security/overview

https://developer.ucsb.edu/docs/security/application-security-review

Student Development Support

  • Provide guidelines to students on application development.
  • Review security implementation for apps using APIs that require approval.
  • Perform periodic code review for apps using APIs that require approval.
Steven MaglioDiana Antova / Seth Northrop Diana Antovahttps://developer.ucsb.edu/docs/applications/student-developed-applications
Business API Access Approval
  • Review API access requests.
  • Approve/deny API access requests.
  • Review API Publishing Requests.
  • Approve/deny API publishing requests.
Diana AntovaSteven Maglio

https://developer.ucsb.edu/business-api-access-request-approver

Each API Publishing Request form contains the name(s) of people that are allowed to approve the publishing of an API and access requests. Depending of the data, these will be different people. 

New API Development
  • Receive requests from customers for new APIs.
  • Determine system of source.
  • Work with system developers to request the APIs.
  • Provide guidance on API development.
Steven MaglioDiana Antova
Developer Portal Development
  • Use the Drupal platform to maintain the developer portal.
  • Add/edit pages.
  • Create workflows and rules
  • Setup automatic emails.
  • Plan, Manage & implement Drupal upgrades, additional functional needs, deploy and configure additional Drupal modules as needed.
Ian Lessing (Unlicensed)Diana AntovaSteven MaglioVince Nievares
Developer Portal Maintenance
  • Apply Drupal patches
  • Apply Apigee patches
    • Maintain the Drupal based developer portal at developer.ucsb.edu
    • Deploy Drupal core updates in a timely manner when released. Especially to patch any security issues.
    • Deploy contributed module releases including Apigee modules.
    • Manage Pantheon hosted site.
    Ian Lessing (Unlicensed)Steven MaglioVince NievaresModule updates are a manual process
    API Documentation Support
    • Make sure all publishing requests have been filled and are in the correct workflow state
    • Make sure all access requests have been filled and are in the correct workflow state
    Diana Antova
    Review the API documentation to make sure all is correct.
    Slack commands support
    • Create new slack commands for gateway operations  automation.
    Kevin WuSteven Magliohttps://developer.ucsb.edu/docs/slack-chatbot
    API Monitoring
    • Uptime Robot integration.
    Steven MaglioReinard Dolleschelhttps://developer.ucsb.edu/docs/gateway-admin/add-upcheck
    Splunk integration
    • API event tracking in Splunk.
    • Splunk reports and dashboards.
    christian.montecino (Unlicensed)Steven MaglioDiana Antovahttps://developer.ucsb.edu/docs/gateway-admin/edit-an-api-proxy
    Developer engagement and account cleanup
    • Support for historical application inactivity database.
    • User account cleanup.
    Steven Maglio
    Usage data is extracted on a weekly basis and recorded in a database along with user accounts, with the purpose to identify accounts that are not using APIs and disable access. 
    API Support SIS&T
    • Provide development support for all SIS&T APIs published in Apigee. 
    • Fix bugs.
    • Modify APIs as requested by users.
    Seth NorthropAurelian MarianSteven Maglio

    Each API has a corresponding API Publishing request, where the developer(s) and approver(s) are listed.

    https://developer.ucsb.edu/api-publishing-requests

    API Support ARIT
    • Provide development support for all ARIT APIs published in Apigee. 
    • Fix bugs.
    • Modify APIs as requested by users.
    Gary ScottMasha Aksenova

    Each API has a corresponding API Publishing request, where the developer(s) and approver(s) are listed.

    https://developer.ucsb.edu/api-publishing-requests

    API Support ETS
    • Provide development support for all ETS APIs published in Apigee. 
    • Fix bugs.
    • Modify APIs as requested by users.
    Kevin Wuchristian.montecino (Unlicensed)

    Each API has a corresponding API Publishing request, where the developer(s) and approver(s) are listed.

    https://developer.ucsb.edu/api-publishing-requests

    Project team management
    • Schedule weekly meetings
    • Prepare agendas
    • Issue and sprint tracking 
    • Project planning
    Diana AntovaSteven Maglio

    The team meets 3 times a month for 1.5 hours each meeting. 

    Additional time is spent on project work outside of meetings as necessary.

    Apigee Google Groups Support
    • Create and maintain the google groups in the developer.ucsb.edu domain.

    Diana Antova

    Steven MaglioVince NievaresThere are google groups for API consumers, API providers, Business Approvers, and other. They are used to communicate with the groups.
    Apigee Executive and Financial Support
    • Provide executive leadership for the Apigee implementation and support.
    • Provide funding for the annual Apigee subscription fees.
    Matt Hall - UCSB CIOJoe Sabado (Deactivated)
    Apigee Annual Subscription Renewal
    • Receive the annual subscription invoice from Apigee.
    • Process the payment.
    Elise Mayer - ETSDiana Antova

    Anchor
    apiteammembers
    apiteammembers
    :

    All emails to suport@developer.ucsb.edu is routed to all API team members listed below.

    Diana Antova - SIS&T

    Steven Maglio - SIS&T

    Ian Lessing (Unlicensed) - Library

    Kevin Wu - ETS

    christian.montecino (Unlicensed) - ETS

    Vince Nievares  - Academic Affairs IT

    Reinard Dolleschel - Biological Sciences Administration IT

    Gary Scott - ARIT (Former team member, has Apigee license)

    Seth Northrop - SIS&T (Has Apigee license, not part of the team)